Meet William Hall
William began his career in multifamily housing in 2018 with Mill Creek Residential Trust. He excelled in his role as leasing consultant and helped his multi-phase community reach stabilization. He was promoted in less than 9 months, to assistant community manager at a stabilized community and maintained stabilization while increasing customer satisfaction. As an integral member of the team, with only a community manager and an assistant community, he developed a higher sense of compassion with those looking for their new homes and looking out for not only what was best for the business, but what was best for his customers. William was able to make those connections, not only on a business level, but on a personal level. His methods of communicating are astounding. During the Covid-19 Pandemic, he showed compassion with those that were struggling and assisted them through the numerous resources available. He assured them that they were not alone as he himself faced uncertainty in his future. Assisting in the successful disposition of his community, he valued what Mill Creek offered with their diversity and inclusion, and fought to come back. While falling short of other opportunities with Mill Creek, he found the right door and has contributed countless successes to helping a lease-up community reach budgeted occupancy on their way to stabilization. Not only has William brought a rigorous mindset to our industry with his vast knowledge of trainings and policies, he, at the same time, consistently wears a smile and treats everybody with compassion.
William Hall
Category
Diversity Leadership Program - Participant Application
Description
Meet William Hall, Leasing Manager for Mill Creek Residential Trust in Fairfax, Virginia.